Client Partnership Principles:
- Green Training Associates believes that, as partners, we engage in an ethical and important commitment when interacting with you.
- Your success in receiving and implementing a Green Training Associates’ solution is the primary objective.
- We will always seek to earn your trust through solid partnership practices and behaviors, good communication and delivering knowledge and service excellence.
Experience and Service Excellence:
- It is essential that Green Training Associates provides value and deliver exceptional performance through creative ideas, knowledge, skilled advice, and targeted solutions.
- Our goal is to deliver service excellence in every respect and every step of our partnership.
- Achieving your anticipated business results that meet or exceed your expectations is what inspires us to ensure we have analyzed the situation and matched an appropriate solution.
- All of our client interactions are meant to build trust and a safe learning environment for your learners.
- Our facilitation method means that we will engage in:
- Authentic conversations
- Skills practices
- Online & paper-based skill inventories
- Occasional pre-work
- Workout sessions with direct application to job activities.
- All aspects of our working relationship and interactions will be infused with proactive, honest and transparent communications.
- We embrace your concerns and feedback and will proactively make continuous improvement, to ensure Green Training Associates lives its core values and Partnership Principles.